TheAustralian Competition and Consumer Commission has launched action against the global ticketing company in the Federal Court,alleging it engaged in misleading or deceptive conduct by failing to disclose steep fees in the price of tickets.
In one example given by the ACCC the total price for two Yusuf Islam/Cat Stevens tickets increased from $450.00 to $579.95 when a $125 booking fee and a $4.95 handling fee were revealed late in the purchasing process.
The price of aBook of Mormon ticket increased from $135 to $177.45 after fees were included.
It was also alleged that Viagogo misled consumers by claiming tickets were scarce and sell-outs were likely,without revealing that referred only to sales on its website.