A relative of passengers on board the missing Malaysia Airlines Flight 370 reacts as she arrives for MH370 safety investigation report briefing at ministry of transportation in Putrajaya,Malaysia,Monday.

A relative of passengers on board the missing Malaysia Airlines Flight 370 reacts as she arrives for MH370 safety investigation report briefing at ministry of transportation in Putrajaya,Malaysia,Monday.Credit:AP

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The Boeing 777 plane disappeared on the night of March 8,2014,with 239 people on board,including six Australians.

While this was the comprehensive report by Malaysia,Dr Chon refused to call it the “final” report,saying that was impossible while the mystery remained unsolved.

“If the wreckage has not been found,if no victims have been found,how can we call our report the final report?” he said.

“There must be a conclusion … The council[of investigators] can only be conclusive if the wreckage is found.”

But the search has ended and there are no plans to resume it,given the significant cost.

Deputy Prime Minister and Transport Minister Michael McCormack said he understood that further answers could not be found without the wreckage.

“The Australian government appreciates that,having not located the missing aircraft,it is not possible to draw definitive conclusions about what happened to MH370,” he said.

“As such,I am aware this report does not provide the answers the family and friends of the 239 people on board were seeking.”

He said he had spoken to each of the Australian families and acknowledged the “sense of loss” they lived with every day.

International media reported that some family members were so angry they stormed out of a private briefing ahead of the official release of the report in Kuala Lumpur.

Mrs Burrows,from Queensland,said she felt Malaysian authorities had “fumbled the whole investigation from the start” with delays and confusion.

“It’s still hard. I wish every day they would find some answers but I’ve said for a long time now that I just don’t think that’s going to happen. They won’t know the answers until such time as they find the plane and I’m sure it won’t be found in my lifetime. I’m 89.

“It’s such a horrible part of the ocean down there. They looked but you couldn’t have picked a worse part of the ocean.”

But she remained hopeful that"someone will start searching again one day and find it".

The report concluded that several turns that took the plane off its path from Kuala Lumpur to Beijing and southwards on its long journey to the southern Indian Ocean were likely made manually,not by the autopilot.

The investigators did issue a criticism of air traffic controllers in Malaysia and Vietnam for not sounding the alarm immediately,meaning search and rescue operations were delayed.

Neither captain Zaharie Ahmad Shah nor first officer Fariq Abdul Hamid had shown recent changes in behaviour or personal problems,the report found.

There was no evidence either man was under financial or any other kind of stress.

Captain Shah’s much-discussed use of a flight simulator appeared to be purely for practice and indicated no malign intent.

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