Two Uber Eats riders were killed in three days on Sydney's roads earlier this week,prompting a storm of criticism over the industry's practice of categorising its workers as contractors who do not have to be given injury compensation,training or safety gear.
Mr Khosrowshahi gave his first remarks to the company's Australian workforce since the deaths in the long-planned forum.
"It is tragic to learn of any death,but when incidents take place on our platform we need to think hard about what we can do to lessen the chances of a similar event ever occurring again on any platform,"Mr Khosrowshahi said in a limited transcript released toThe Sydney Morning HeraldandThe Age."It is absolutely something we take to heart."
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Bijoy Paul,a 27-year-old Bangladeshi studying in Sydney,was killed after he was hit by a car on Saturday,and two days later,a 37-year-old man whose name is not known died after a collision with a truck in central Sydney.
Asked at the invite-only event about safety,Mr Khosrowshahi said it had been a focus since he became Uber's chief executive in 2017,replacing the company'sfounder Travis Kalanick. Uber has a mandatory bicycle safety test in its app,offers insurance to its riders through Chubb and logs riders off after 12 hours to help manage fatigue.Uber has previously thrown its weight behind mandatory insurance for riders.
"When I joined the company a little over three years ago we made standing for safety a top priority of the company,"Mr Khosrowshahi said."It wasn't an afterthought,it was how we designed our systems. It is clear to me we have more to do."