Former Facebook employee and whistleblower Frances Haugen provided damning testimony about the social media giant.

Former Facebook employee and whistleblower Frances Haugen provided damning testimony about the social media giant.Credit:Getty Images

Haugen,a former Facebook product manager,recently shared a trove of thousands of pages of internal company documents withThe Wall Street Journal,including research showing Facebook knew its sister site Instagram was intensifying body image and mental health issues among young girls.

Other documents showed that Facebook had failed to crack down on drug cartels and human traffickers.

Haugen,who left Facebook in May,told the hearing:“The choices being made inside of Facebook are disastrous for our children,for our public safety,for privacy and for our democracy. And that is why we must demand Facebook changes.”

She said that Facebook founder Mark Zuckerberg ruled the company “unilaterally” and needed more limits on his power.

Frances Haugen told the committee that Mark Zuckerberg ruled the company “unilaterally”.

Frances Haugen told the committee that Mark Zuckerberg ruled the company “unilaterally”.Credit:Bloomberg

“The buck stops with Mark” she said. “There is no one currently holding Mark accountable but himself.”

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Haugen’s testimony worsened an already torrid week for Zuckerberg afterFacebook suffered a major outage on Tuesday (AEDT) that left users unable to access its services for almost six hours.

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Facebook and Zuckerberg faced fierce criticism from both Democrats and Republicans on the committee who vowed to work together to introduce legislation to make the company more accountable and transparent.

Democratic Senator Richard Blumenthal,the committee chair,said that “big tech now faces that Big Tobacco jaw-dropping moment of truth”.

“The damage to self-interest and self-worth inflected by Facebook today will haunt a generation,” Blumenthal said,adding that Haugen’s leaks constitute “documented proof that Facebook knows its products can be addictive and toxic to children”.

The top Republican on the committee,Marsha Blackburn,said that Facebook had “gotten away with abusing consumers for far too long”.

“By shining a light on Mr Zuckerberg and the company’s conduct,we will help hold them accountable,” she said.

Blackburn was among several senators who took a swipe at Zuckerberg for posting a picture of himself sailing over the weekend while remaining silent about Haugen’s revelations.

“Rather than taking responsibility and showing leadership,Mr Zuckerberg is going sailing,” she said.

Facebook Director of Policy Communications Lena Pietsch said in a statement that Haugen had worked at the company “for less than two years,had no direct reports,never attended a decision-point meeting with C-level executives — and testified more than six times to not working on the subject matter in question”.

Although Facebook disputed much of Haugen’s testimony,Pietsch said the company agreed that it was time for Congress “to begin to create standard rules for the internet”.

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