“Australians are some of the most enthusiastic adopters of new technology on the planet,” he said.
“They love the convenience of buy now pay later,but they want to know it’s safe. We need to find that happy medium,balancing consumer protection with innovative new products.”
The BNPL sector is growing rapidly. In the past financial year,the number of accounts ballooned from 5 million to 7 million,mostly held by people aged 18 to 34 through companies.
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There are about 20 BNPL services,including Afterpay,Zip Pay and Klarna,which allow shoppers to immediately purchase items and pay in several equal instalments. The BNPL companies earn money from fees paid by sellers as well as late fees incurred by customers who miss a payment.
Nine BNPL providers are signed up to a voluntary industry code. Its requirements include suitability assessments for transactions worth more than $2000,complaint handling processes that meet the Australian Securities and Investments Commission standard and hardship provisions.
A Treasury report on the sector said BNPL transactions accounted for about 2 per cent of all card purchases in the past financial year,worth about $16 billion.