The seat
JetBlue flights offer plenty of legroom.
I’m in seat 11C,an aisle seat in the exit row. The aircraft has a 3-3,one-aisle configuration,with 162 seats in total. It’s immediately clear why JetBlue is known as one of the best American airlines for comfort,service and value for money. The grey-and-orange leather seat has an impressive 96.5-centimetre pitch and 45-centimetre width,adjustable headrests,USB and power outlets. Even in a standard economy seat you get 86 centimetres of legroom – five-seven centimetres more than many other airlines.
Entertainment + tech
All seats offer free entertainment and Wi-Fi.
Free,fast Wi-Fi for the duration of the flight gets a big tick. To access it,I’m required to watch a 15-second video ad. There’s a 25.6 centimetre HD touchscreen TV offering more than 100 channels of free programming,including live-streamed TV,latest-release movies and popular series.
As the flight begins,the screen displays a message – “Is that you,Kristie?” I press “yes” and then have the option to set up personal content preferences for next time I fly with JetBlue. I use a USB port to charge my iPhone and a power outlet (US-style,naturally) to charge my iPad.
Service
Friendly,calm and confident. Dressed in stylish navy and orange uniforms,the attendants seem to be having fun and enjoying the work,which puts passengers at ease.
Food
Free snacks! Officially,passengers can have their choice of two of the listed snacks (pretzels,plantain chips,biscuits or chips on this flight),but ask nicely and you’ll likely get more. Complimentary beverages include soft drinks,juices,coffee and tea. Alcohol is available for purchase,as are various boxes ($US10) containing such fare as cheese and crackers,M&Ms,hummus and other bites.
Carbon emissions
0.456 tonnes for one economy passenger. JetBlue has set a target of net-zero carbon emissions by 2040.
One more thing
JetBlue is seeking a code share with British Airways,a move that would allow both carriers to expand their networks in the US and Europe. The proposal was filed with the US Department of Transportation in May 2024.
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The price
From $US123 economy one-way.
The verdict
Isn’t it great when an airline exceeds expectations? Free Wi-Fi and in-flight entertainment,complimentary snacks and drinks,on-time take-off and a bonus upgrade prove you don’t always get what you pay for. JetBlue,I think you’ve just gained a new frequent flyer.
Our rating out of five
★★★★★
The writer flew at her own expense. SeeJetBlue.com