It added that there was a “complete lack” of a metro rail emergency officer,nor “any semblance of any command and control from the Metro rail network” more than an hour after the outage began. “[It was an] absolute failure of any pre-existing emergency plans by Metro rail network,” it states.
The internal reviews warn that action is needed to fix “limited firefighting and rescue capability for subterranean rail incidents in the Sydney metro network due to the lack of specialised rail firefighting,rail rescue expertise,experience,training and resources”.