Saving lives since 1973:Ambulance paramedic Lance Simmons has worked during some of Victoria’s biggest disasters and events.
The story of the breakdown of Victoria’s triple-zero ambulance system is complicated and multi-faceted – ESTA lost its identity as a vital emergency service and the government lost sight of the vital role the agency played.
Opposition Leader Matthew Guy has vowed the Liberals will invest an extra $125 million in the state’s triple-zero call-taking and dispatch service.
Rachael Byrnes died after her sister waited more than four minutes to be connected to a triple zero call taker. Her family don't want her death to be in vain.
The idea that the pandemic is fully responsible for what happened at ESTA ignores the findings of a recent report and interstate comparisons.
Ambulance Victoria’s decision to stand down Mick Stephenson came after it responded to a report outlining sexism and bullying within the service.
The former chairman of Victoria’s triple-zero service was pressured to resign after asking the state government for a long-term solution to a funding method he said was fundamentally flawed.
The deaths of four children in a house fire in Werribee have been linked to the crisis that has engulfed Victoria’s triple-zero call agency,the true scale of which has been revealed in a damning report highlighting 33 deaths.
Jasmin Hussein,whose daughter died last year as they waited 15 minutes for their triple-zero call to be connected,says the report has brought her justice.
A long-awaited report found the COVID-19 pandemic had strained the health system and caused answer times to blow out from the five-second target to,in some cases,more than 10 minutes.
Guy Ward was attacked by a vicious dog,but that was only the beginning of his problems.