If you've ever wondered what chief executives say when making a pitch for the job,the banking royal commission has helped to clear this up.
Reserve Bank governor Philip Lowe has taken aim at the leaders of Australia's banks for chasing short-term profits by promoting a sales-driven culture.
CBA chairman Catherine Livingstone said this imbalance was'unacceptable'as too often the focus on profitability left customers worse off.
Banks scandals cost four former Commonwealth bank executives forfeited unvested long term incentives that were worth up to $30 million.
The regulator has taken a carrot-and-stick approach to force the Commonwealth Bank to clean up its act.