'Unfair':Flight Centre draws fire over $300 charge for COVID cancellations

'Unfair':Flight Centre draws fire over $300 charge for COVID cancellations

A Victorian family whose dream holiday to the US was cancelled because of coronavirus has accused Flight Centre of"robbery"for refusing to refund the full cost of a Disneyland pass.

  • byDavid Estcourt andGoya Dmytryshchak

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Accusations fly over failed jungle investment
Investigation
Investigation

Accusations fly over failed jungle investment

Small investors,rebel generals and even a German doctor who looks after two bears in Myanmar are locked in a nasty dispute with Australian entrepreneur Nigel Grier.

  • byLiam Phelan
Basketball fans refunded $5m over botched seating,star-studded ads

Basketball fans refunded $5m over botched seating,star-studded ads

Event promoter TEG Live has agreed to refund 20,000 tickets to last year's matches between the Boomers and Team USA following complaints to the consumer watchdog.

  • byRachel Eddie
Petrol price bonanza brought on by coronavirus
3:53

Petrol price bonanza brought on by coronavirus

Money columnist Joel Gibson tells Nine's Today Show how to get the best deals when you fill up with petrol.

Fair Trading Commissioner'looking into'Mardi Gras after-party
Exclusive
Mardi Gras

Fair Trading Commissioner'looking into'Mardi Gras after-party

Organisers sold 10,000 tickets to the party but with the main venue reaching capacity early,only 5500 people saw the headline acts.

  • byJosh Dye andBroede Carmody
Tobacco giant pulls its pouches after weight cut by'technical issue'

Tobacco giant pulls its pouches after weight cut by'technical issue'

Philip Morris roll-your-own tobacco was quietly taken from shops around the country last year after the pouches were found to weigh less than they should.

  • byRachel Eddie
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'Problems at every stage':ASIC to clean up timeshare industry

'Problems at every stage':ASIC to clean up timeshare industry

The corporate regulator has found widespread problems in the timeshare industry and is gearing up for regulatory reform and enforcement action in the new year.

  • byCaitlin Fitzsimmons
'Risk of real consumer harm':ACCC sends warning on loyalty schemes

'Risk of real consumer harm':ACCC sends warning on loyalty schemes

The ACCC says that major retailers and airlines can use data collected to discriminate against customers with inflated prices,while also hurting competition by"locking in"customers with loyalty points.

  • byPatrick Hatch
Cult beauty brands nailed for varnishing the truth about palm oil

Cult beauty brands nailed for varnishing the truth about palm oil

Ethical cosmetics brands are scrambling to protect their images after finding out nail polishes are not,as they had claimed,free of palm oil.

  • byRachel Eddie
'Given the run around':Watchdog sues Mazda over misleading customers

'Given the run around':Watchdog sues Mazda over misleading customers

The ACCC has accused Mazda Australia of engaging in'unconscionable conduct'in its dealings with some consumers who bought Mazda vehicles between 2013 and 2017.

  • byAby Jose Koilparambil
Customers left high and dry as online furniture platform collapses

Customers left high and dry as online furniture platform collapses

Online furniture marketplace Zanui says it can't process orders and has called for"urgent expressions of interest",as it appoints a voluntary administrator.

  • byLaura Chung