Thousands of Canberrans missing out on utility rebates

Thousands of Canberrans missing out on utility rebates

A little-known scheme guarantees customers a rebate for failures of the electricity,gas,water and sewerage networks.

  • byDaniel Burdon&Katie Burgess

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Dodgy Perth tree lopper faces charges after complaints soar

Dodgy Perth tree lopper faces charges after complaints soar

A rogue tree lopper with a long history of complaints about his dodgy business practices has been charged by Consumer Protection with breaching Australian Consumer Law.

  • bystaff writers
There's no way to be sure honey isn’t fake,says ACCC

There's no way to be sure honey isn’t fake,says ACCC

Honey being sold in Australia could be bulked up with sugar syrup or otherwise adulterated but there is no reliable way to find out,the consumer watchdog has concluded.

  • byPatrick Hatch
Big penalty for household appliance lease firm that targets poor

Big penalty for household appliance lease firm that targets poor

ASIC said the company had also inadvertently received excess payments from customers,charged late fees greater than the amounts set out in the lease agreement and failed to adequately supervise its franchisees.

Daniel needed a taxi. The driver got abusive when told new meter rules

Daniel needed a taxi. The driver got abusive when told new meter rules

When Daniel asks taxi drivers to wind back the meter to zero – rightfully under new laws – he claims they get aggressive and abusive.

  • byEsther Han
Push for ticket crackdown to beat scalpers ahead of Big Bash

Push for ticket crackdown to beat scalpers ahead of Big Bash

Queensland is pushing for a national cap on the resale of music and sports events tickets and a ban on"ticket bots".

  • byFelicity Caldwell
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Perth newlyweds forced to wait three years for wedding photos,video

Perth newlyweds forced to wait three years for wedding photos,video

Mohammid Amir,formerly trading as Enchanted Films and Dyno Media,has been ordered to pay $10,150 over four incidents between 2014 and 2015.

  • bystaff writers
Perth property manager fined over'unauthorised withdrawals'from trust account

Perth property manager fined over'unauthorised withdrawals'from trust account

The woman said it was her first instance of misconduct;she'd repaid the money to the property owners and did not receive any direct financial gain.

  • bystaff writers
‘You’ve got to be more careful’:Android Enjoyed ordered not to mislead customers

‘You’ve got to be more careful’:Android Enjoyed ordered not to mislead customers

One former customer has welcomed the court action against the company which she thought was Australian but in fact operated out of Hong Kong.

  • byRachel Clun
Choice awards Shonky to Commonweath Bank's Dollarmite program

Choice awards Shonky to Commonweath Bank's Dollarmite program

The awards are for the"shonkiest products and companies taking advantage of Australian consumers".

  • byRachel Clun
Perth car owners left waiting on thousands after luxury dealer flees country

Perth car owners left waiting on thousands after luxury dealer flees country

It was April when Paul Denne received a call from a woman asking if he'd consider consigning his car to her West Perth dealership instead of selling it.

  • byHannah Barry