Banking code revamp small step in regaining trust

Banking code revamp small step in regaining trust

After two weeks of having their reputations dragged through the mud,banks have failed to come up with anything revolutionary.

  • byClancy Yeates

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United gives $US10,000 travel voucher to'bumped'passenger

United gives $US10,000 travel voucher to'bumped'passenger

An airline employee offered a $US2,000 voucher for Allison Preiss to give up her seat,but she wanted cash. Then a United agent raised the offer.

Charging for fake repairs makes hire car firms more money than rentals
Investigation
Investigation

Charging for fake repairs makes hire car firms more money than rentals

A whistleblower lifts the lid on deceptive practices to sting customers in the rental car industry.

  • byNicole Pedersen-McKinnon
Sextortion:How sending a nude photo could cost you $5000

Sextortion:How sending a nude photo could cost you $5000

A WA man accepted a friend request from a woman he thought he knew. After a brief conversation,he was asked for $5000. So what happened?

  • byHannah Barry
Big four under fire on all fronts
Opinion
Big four

Big four under fire on all fronts

It’s not a good time for the banks.

  • byNoel Whittaker
Mortgage competition'less-than-vigorous'among big banks:ACCC

Mortgage competition'less-than-vigorous'among big banks:ACCC

Customers face a lack of vigorous price competition among the big banks and"opaque"information about mortgage lending discounts,a report found.

  • byMegan Gorrey
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Apple,Google take a hit to their reputation,consumer poll shows

Apple,Google take a hit to their reputation,consumer poll shows

Consumers have lost some faith in Apple and Google products,according to a survey in the US that looks at how average users view the most talked-about brands.

  • byHayley Tsukayama
From $8000 to $80:Bar owner challenges massive AGL gas bill
Exclusive
AGL Energy

From $8000 to $80:Bar owner challenges massive AGL gas bill

After months of receiving estimated gas bills,including one for more than $8000,Fitzroy bar manager Paul Thomson has had enough.

  • byDebbie Cuthbertson
Watchdog whacks Woolies for allegedly false biodegradability claims

Watchdog whacks Woolies for allegedly false biodegradability claims

Woolworths'biodegradable and compostable picnic range has come under attack from the ACCC – for allegedly not being able to back up its claims.

  • byLiam Mannix
Less secrecy just the ticket for anti-scalping laws,say Greens,Libs

Less secrecy just the ticket for anti-scalping laws,say Greens,Libs

New anti-scalping laws should also compel major event organisers to disclose exactly how many tickets are allocated to fans

  • byBenjamin Preiss
Overbooked flight? Qantas invests in startup to fix the problem

Overbooked flight? Qantas invests in startup to fix the problem

Qantas has invested in a US startup that could help it resell any released seats at a sky-high price,maximising revenue and avoiding drama at the gate.

  • byNikki Ekstein