More than 40 per cent of Victorians were given misleading information about their consumer rights in the last year,as the state’s motorists reported an explosion in issues with faulty cars during the pandemic.
A similar system established in the UK has seen significant changes to the country’s banking system.
Corporations have found a way not just to sell goods and services,but to profit from not selling them:from our forgetfulness,inertia and inattention.
Some brands boast their products are made from recycled plastics dredged from the ocean. But there’s little to stop them using that label for plastics picked up on land.
Stock countdowns and deliberately confusing website designs are also in the sights of ACCC chair Gina Cass-Gottlieb.
Tenants are being hit with rising costs,with more pain expected to come. But there are steps renters can take when facing a rent increase.
Gill and Alan Brown have so far paid $21,500 for a $9500 benefit to cover the cost of each funeral. By their late 80s the couple may have shelled out $30,000 more.
Sydney nurse Rachel Barclay is one of an increasing number of Australians turning to financial counsellors for help.
Qantas is being urged by consumer and industry groups to extend the expiry date on flight credits for another 12 months or ditch the deadline altogether.
More consumers want to electrify their homes. But getting their gas permanently disconnected can be a confusing and expensive process.
Redeeming my credit for a cancelled flight proved harder than I expected. I see it as part of a corporate malaise:too much talk about values,too little about value.