Sextortion and ‘very expensive heartbreak’:Beware Valentine’s Day scams,says ACCC

Sextortion and ‘very expensive heartbreak’:Beware Valentine’s Day scams,says ACCC

You might not see the damage of a well-orchestrated Valentine’s Day scam until many months later,according to Westpac head of fraud Benjamin Young.

  • byJessica Yun

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SMS registry could block scams that cost Australians more than $1m a day

SMS registry could block scams that cost Australians more than $1m a day

The federal government has ordered the communications regulator to look at setting up an SMS sender ID registry to block scam texts.

  • byJessica Yun
How Telstra put some of its most vulnerable customers at risk

How Telstra put some of its most vulnerable customers at risk

The Australian Communications and Media Authority has found that Telstra failed to respond to hundreds of calls for help and information about registering for priority assistance,putting some of its most vulnerable customers at risk.

  • byAnna Patty
Consumer complaints in Queensland continue to eclipse pre-pandemic levels

Consumer complaints in Queensland continue to eclipse pre-pandemic levels

Dodgy personal and household goods drew the most complaints last year,as supply issues and shortages continued to frustrate the state.

  • byAdrian Black
Ubank offers customer $100 compensation - with a catch

Ubank offers customer $100 compensation - with a catch

A customer who complained about NAB’s digital offshoot says the offer,given on condition they keep the matter confidential,is “an insult”.

  • bySimone Fox Koob
Uber fined $21 million over false cancellation fee message,inflated taxi prices

Uber fined $21 million over false cancellation fee message,inflated taxi prices

The rideshare giant will pay $5 million less in penalties after the ACCC was unable to justify the initial $26 million figure.

  • byJessica Yun
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Funeral director accused of stealing clothes,jewellery from corpse

Funeral director accused of stealing clothes,jewellery from corpse

When a Melbourne funeral home allegedly refused to open Helen Moraitis’s casket on the day of her funeral,her mother was suspicious.

  • bySam Cucchiara andGeorgia Linnell
Watchdog calls for tough penalties to make tech giants fight scams

Watchdog calls for tough penalties to make tech giants fight scams

Social media and mobile app scams cost Australians hundreds of millions of dollars a year,the ACCC says in a report.

  • byRachel Clun
When does COVID recovery become COVID revenge?
Opinion
Uber

When does COVID recovery become COVID revenge?

You might forgive restaurants and taxi drivers for charging extra to recover some losses,but not the companies that enjoyed super profits during the pandemic.

  • byMalcolm Knox
Withered bunch of flowers for $325 delivered a day late for funeral

Withered bunch of flowers for $325 delivered a day late for funeral

Choice has announced the winners of its Shonky Awards,which includes a florist,an airline and a pet loan provider.

  • byAnna Patty
Shade Solutions owner accused of siphoning $300K before business collapse:report

Shade Solutions owner accused of siphoning $300K before business collapse:report

The owner of an awning company that allegedly swindled tens of thousands of dollars from customers has been accused in a public administrator’s report of siphoning more than $300,000 from the business while running it into the ground.

  • byMarta Pascual Juanola andChris Vedelago