Consumer Protection is investigating an online ticket sales site after Billie Eilish and Justin Bieber concerts and other Perth events were being sold for at least twice the original price,and in one case nine times higher.
Australians whose overseas trips were cancelled in the early days of COVID are still struggling to get thousands of dollars refunded after booking with travel brands owned and operated by Flight Centre.
Aged care worker Lara Collin paid $15,000 for two cancelled trips and doesn’t know if she’ll ever see that money again. The closure of a compensation fund 8 years ago leaves consumers unprotected.
Australia’s biggest cosmetic procedures operator is facing two class action investigations after dozens of unhappy patients came forward with disturbing stories.
Metricon customers are fearful of losing their money and claim they’ve been left in the dark about the future of their homes amid construction delays and price hikes.
Australian consumers collectively slugged an extra $38 million for what they thought were the best hotel deals.
If you have a beef with a company,forget about formal complaint processes. Social media will save you.
About 20 per cent of buy now,pay later customers used such services for essential goods and services such as food and utilities,a Choice survey found.
The banking royal commission showed the danger of linking sales targets to staff remuneration. Now,these targets are slowly creeping back.
It’s not just consumers making unfair comments — the ACCC says businesses are manipulating reviews and platforms aren’t doing enough to prevent fakes.
Legal and tenants groups are helping renters reclaim their bond,amid concerns the situation is plunging many renters into financial instability.