Car makers push online sales as young Australians don’t want to haggle

Car makers push online sales as young Australians don’t want to haggle

Car manufacturers want to sell directly to Australians over the internet without the need for dealerships,as they argue against more regulations of the market.

  • byRob Harris

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Telstra cuts upload speeds during lockdown but charges same price

Telstra cuts upload speeds during lockdown but charges same price

Telstra is downgrading its 100/40Mbps plan but won’t pass on the savings from the NBN to the affected customers.

  • byEsther Han
The $1.3 million luxury apartment that’s covered in mould

The $1.3 million luxury apartment that’s covered in mould

More than half of Victorian apartment owners say they are living with building defects and there are calls for new regulations to better protect these consumers.

  • byHenrietta Cook
Botched procedures spark calls for ban on ‘cosmetic surgeon’ title

Botched procedures spark calls for ban on ‘cosmetic surgeon’ title

Alisha Messina wants to warn Australians about the dangers of cosmetic surgeons after her nose collapsed following a procedure.

  • byHenrietta Cook
Insurers weigh up premium discounts for vaccinated customers

Insurers weigh up premium discounts for vaccinated customers

As the business world rolls out incentives to encourage Australians to get vaccinated,life insurers are considering discounts for those who have received the jab.

  • byHenrietta Cook
Refund woes add to disappointment for thwarted domestic travellers

Refund woes add to disappointment for thwarted domestic travellers

“How are you meant to predict a lockdown six weeks in advance?” Consumers are fuming over travel cancellation policies as rolling lockdowns bite.

  • byHenrietta Cook
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Airbnb suspends host who refused accommodation to vaccinated guests
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Airbnb suspends host who refused accommodation to vaccinated guests

An accommodation provider in Victoria falsely claimed that vaccinated guests might infect her family and lead to fertility issues.

  • byHenrietta Cook
Australians fight for the right to repair our phones and gadgets

Australians fight for the right to repair our phones and gadgets

Consumer advocates are pushing for Australia to adopt broad right-to-repair laws to give consumers choice around how and when they repair or replace the things they own.

  • byStuart Layt
The solution to underquoting? Push to publish reserve prices

The solution to underquoting? Push to publish reserve prices

In an effort to stamp out underquoting,an outspoken group of real estate agents and buyer’s advocates are calling on the state government to make it compulsory to advertise reserve prices prior to auctions.

  • byHenrietta Cook
Underquoting? Auction results soar above quoted price guides

Underquoting? Auction results soar above quoted price guides

One buyer’s advocate estimates that about 75 per cent of properties on the market are underquoted and has called on authorities to act

  • byHenrietta Cook andAnna Prytz
Consumers fuming after Melbourne-based scooter start-up ‘hibernates’

Consumers fuming after Melbourne-based scooter start-up ‘hibernates’

It promised to be the world’s smartest,safest,and most exhilarating electric scooter,but two years on,consumers are still waiting for their vehicles.

  • byHenrietta Cook