The strangest aspect to this story is that it has taken decades for politicians’ elite club memberships to become an issue du jour.
In a huge change,Qantas has quietly altered the schedule on which it opens up its some of its cheapest seats.
Customers staying loyal to businesses and making choices against their own interests are the target of a policy overhaul aimed at turbocharging the economy.
Insurance giant IAG has been accused of telling customers they were receiving loyalty discounts when it wasn’t cheaper insurance at all.
The airline’s new frequent flyer scheme is now open for business,so here’s how to make the most of the system.
Vanessa Hudson has taken on the Herculean task of trying to restore the relationship with Qantas customers and staff – and reweight the division of the spoils.
Qantas has added a third way to redeem frequent flyer points on flights. But will it make snagging a seat easier?
Here comes my speculation on Qantas’ new strategy and what it will mean for your reward flying.
Rex is preparing to launch its loyalty program while scrutiny intensifies on bigger rival Qantas.
The loyalty reward scheme of outlets such as Officeworks and Bunnings has increased its rewards points,but is it worth the fee?
Loyalty may have long been prized as a virtue,but customers often pay a heavy price for their fidelity,thanks to the “loyalty tax”.