We love our loyalty rewards but are they really worth the hassle?

We love our loyalty rewards but are they really worth the hassle?

The Australian Consumer and Competition Commission has issues with the business practices of loyalty schemes and says some even have the potential to cause widespread consumer detriment.

  • byNina Hendy

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The hidden costs of free loyalty schemes
Analysis
Analysis

The hidden costs of free loyalty schemes

Loyalty schemes may be free to join but you are still handing over your highly valuable personal data

  • byClancy Yeates
Qantas taps pull of frequent flyer points as it spreads insurance wings

Qantas taps pull of frequent flyer points as it spreads insurance wings

Qantas is offering frequent flyer points in return for basic car maintenance in a bid to lure customers to its latest loyalty program extension:auto insurance.

  • byLaura Chung
Velocity to soar under Virgin's wing,says frequent flyer boss

Velocity to soar under Virgin's wing,says frequent flyer boss

The chief executive of Australia's third largest loyalty program,Velocity Frequent Flyer,expects the scheme will grow faster when its airline partner Virgin Australia regains full ownership of the business.

  • byPatrick Hatch
'We like to stick to our knitting':Aldi rules out collectibles,loyalty programs

'We like to stick to our knitting':Aldi rules out collectibles,loyalty programs

Aldi is taking an'if it ain't broke,don't fix it'approach to its Australian operations and refusing to match the latest offerings from Coles and Woolies

  • byDominic Powell
What the Qantas Frequent Flyer changes mean for you
Analysis
Aviation

What the Qantas Frequent Flyer changes mean for you

More people will be able to find flights,but points hoarders won't be happy at the extra cost for business class flights.

  • byJosh Dye
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How I became a slave to the points

How I became a slave to the points

Last week I bought 50 kilos of dried dog food instead of real groceries because the frequent flyer points on the dog food were,like,three times better than on human food.

  • byJohn Birmingham
Claiming'cashback offer'a lot more difficult than it appears

Claiming'cashback offer'a lot more difficult than it appears

The process of claiming a"cashback offer"can be both extremely frustrating and time consuming.

  • byNoel Whittaker
Qantas goes after slice of frequent buyers'credit card spending

Qantas goes after slice of frequent buyers'credit card spending

Qantas has set its sights on big-spending shoppers to grow its fledgling financial services business,as its switches the focus of its loyalty scheme from frequent flyers to"frequent buyers".

  • byPatrick Hatch
Credit card reward schemes are now much less rewarding
Analysis
Credit cards

Credit card reward schemes are now much less rewarding

Banks'credit card loyalty schemes have always offered questionable value for many consumers,but the generosity of these programs is hitting new lows.

  • byClancy Yeates
The secret to never flying in economy class again

The secret to never flying in economy class again

Anybody on an average wage can earn mountains of airline points every year and then swap those points for spacious business class seats.

  • byDavid Flynn