'Industry under pressure':Private health premium rise hits 20-year low

'Industry under pressure':Private health premium rise hits 20-year low

Australia health insurers and private hospitals will need to continue cutting costs to protect profit margins after the federal government on Monday approved the lowest hike to insurance premiums in 20 years.

  • byPatrick Hatch

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Medibank eyes at-home care as insurers fight to keep members

Medibank eyes at-home care as insurers fight to keep members

The $8 billion health insurer wants to boost the number of people treated in their own homes as the sector grapples with how to stop members from leaving.

  • byEmma Koehn
'A different world':Medibank gets personal in new era for cover

'A different world':Medibank gets personal in new era for cover

Against a backdrop of economic uncertainty,Medibank Private is on a chase for new members.

  • byEmma Koehn
Medibank warns'pressure on premiums'here to stay

Medibank warns'pressure on premiums'here to stay

The $8 billion health insurer says it has increased policyholder numbers during the pandemic,but warns challenges remain.

  • byEmma Koehn
Medibank boss says premium increases vital for health insurers'viability

Medibank boss says premium increases vital for health insurers'viability

Medibank said it had spent more than $185 million helping customers through the pandemic but CEO Craig Drummond said premium increases would have to resume.

  • byEmma Koehn
Stood-down travel agents drafted into COVID-19 contact tracing effort

Stood-down travel agents drafted into COVID-19 contact tracing effort

Helloworld,Medibank Private and other call centre workers have joined Victoria's team of 1700 people making contact tracing and follow-up calls.

  • byNoel Towell
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'A lot left to be desired':Private health insurers get COVID-19 report card

'A lot left to be desired':Private health insurers get COVID-19 report card

Choice has done a report card on health insurers'response to the pandemic,pressuring them to give back half a billion dollars saved on unused extras.

  • byDana McCauley
Medibank fined $5 million for misrepresenting benefit claims

Medibank fined $5 million for misrepresenting benefit claims

Insurance giant Medibank will pay $5 million in penalties for violating Australian Consumer Law after nearly 1400 claims from its ahm customers were incorrectly rejected.

  • byMatt Bungard
Medibank boss warns of big challenges for health system but Australia'well-placed'

Medibank boss warns of big challenges for health system but Australia'well-placed'

"Compared to the vast majority of countries in the world Australia is incredibly well placed to deal with the challenge"says Craig Drummond,the boss of Australia's largest health fund.

  • byPatrick Hatch
Hotels to be quarantine wards in mammoth industry response to virus

Hotels to be quarantine wards in mammoth industry response to virus

Hotels stand ready to become quarantine wards as the coronavirus threatens to overwhelm the health system's ability to cope.

  • byDavid Crowe,Rob Harris andPatrick Hatch
From'pandemic leave'to home broadcasts:Big businesses ramp up coronavirus contingency plans

From'pandemic leave'to home broadcasts:Big businesses ramp up coronavirus contingency plans

Radio hosts would broadcast from their homes under Southern Cross Austereo's coronavirus plan. Other big employers are taking similar steps.

  • byClancy Yeates andZoe Samios