More consumers using buy now,pay later and loyalty rewards for everyday expenses

More consumers using buy now,pay later and loyalty rewards for everyday expenses

Paypal,Flybuys and Afterpay say more people are using financial products and rewards programs as households battle cost-of-living pressures.

  • byJessica Yun

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Ignoring Black Friday sales is no longer an option for retailers. So now they’re getting tactical

Ignoring Black Friday sales is no longer an option for retailers. So now they’re getting tactical

Savvy shoppers are waiting for good deals before they spend,making it tougher for retailers to opt out of the big sale. But if done right,it can be lucrative.

  • byJessica Yun
Robots have been taught to help pack groceries. But they’ll never do this
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Supermarkets

Robots have been taught to help pack groceries. But they’ll never do this

The machines know which item should never go to the bottom of the bag,along with the groceries that should never be packed with fruit.

  • byMadeleine Heffernan
Who’s shopping at Shein and Temu for Christmas? A lot of us,it turns out

Who’s shopping at Shein and Temu for Christmas? A lot of us,it turns out

While you might not think to buy Christmas gifts from the ultra-fast,ultra-cheap Chinese retailers,there are plenty of other items Australians want on the cheap for the festive season.

  • byJessica Yun
With 200,000 tonnes of clothes in landfill each year,rethink rather than return

With 200,000 tonnes of clothes in landfill each year,rethink rather than return

The fashion industry can only do so much to reduce its climate impact without the support of its customers.

  • The Herald's View
‘Bracketing’ and refund abuse:Why we’re hooked on returning clothes

‘Bracketing’ and refund abuse:Why we’re hooked on returning clothes

Buying clothes online is convenient,but it has led to a tide of garments being sent back. Overseas retailers are retaliating with fees – will Australia follow?

  • byMelissa Singer
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No case to answer:Cosette cleared of claims it sold designer fakes

No case to answer:Cosette cleared of claims it sold designer fakes

After more than 1000 complaints,the Australian retailer has been cleared of wrongdoing – but some unhappy customers are standing firm in their belief they were misled.

  • byMelissa Singer
Coles promises more ‘perfect orders’ for online shoppers

Coles promises more ‘perfect orders’ for online shoppers

Two massive new customer fulfilment centres should help you actually get all the items you ordered online,the supermarket giant says.

  • byJessica Yun
Why Australia’s ‘Aldi of sports goods’ is going small

Why Australia’s ‘Aldi of sports goods’ is going small

Chief executive Romain Gravigny explains why Decathlon is rolling out a wave of smaller stores,starting with Sydney.

  • byJessica Yun
Tupperware is toast as company files for bankruptcy

Tupperware is toast as company files for bankruptcy

A post-pandemic jump in costs of raw materials,labour and freight,has tipped the iconic Tupperware brand over the edge.

‘Don’t want the limelight’:Who is Booktopia’s low-profile new boss?

‘Don’t want the limelight’:Who is Booktopia’s low-profile new boss?

Not all Australians have heard of camera retailer DigiDirect,much less its owner,Shant Kradjian,a serial entrepreneur and investor based in Sydney.

  • byJessica Yun