Telcos’ customer complaints spike after Optus outage

Telcos’ customer complaints spike after Optus outage

Ombudsman Cynthia Gebert says the company’s offers of free data was cold comfort for many Optus customers,especially those who couldn’t call triple-zero.

  • byDavid Swan

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Sport clubs face ‘red alert’ for cyberattacks
Exclusive
Cybersecurity

Sport clubs face ‘red alert’ for cyberattacks

As questions mount about a mass data leak involving Football Australia,industry insiders warn local clubs are in the firing line.

  • byDavid Swan
Elon Musk’s Australian Tesla chair and James Murdoch savaged by judge

Elon Musk’s Australian Tesla chair and James Murdoch savaged by judge

A US court has voided billionaire Elon Musk’s $80 billion pay package,while the judge took a swipe at chair Robyn Denholm and board member James Murdoch.

  • byKishor Napier-Raman andBianca Hall
Qantas poaches Optus’ corporate affairs boss before she even started at the telecom

Qantas poaches Optus’ corporate affairs boss before she even started at the telecom

Corporate affairs veteran Danielle Keighery will join Qantas instead of Optus in March,completing the latest executive shake-up at the airline.

  • byAmelia McGuire
Optus triple-zero failure during mass outage 10 times worse than reported

Optus triple-zero failure during mass outage 10 times worse than reported

In a development the communications minister calls “deeply disturbing”,Optus says more than 10 times the number of emergency calls than it initially claimed failed to connect during the November 8 outage.

  • byDavid Swan
Fourteen months to out Medibank hacker is too long
Editorial
Cybersecurity

Fourteen months to out Medibank hacker is too long

The Albanese government’s naming of a Russian cyber thief responsible for the 2022 Medibank Private hack is a belated but welcome first in combating the rampant increase in cybercrime.

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Telco thinks it’s time
Opinion
Column 8

Telco thinks it’s time

Prog rock? What’s the rush?

Low cost,high reward:The hackers holding Australia to ransom

Low cost,high reward:The hackers holding Australia to ransom

Cyber attacks on companies are common enough,but will only become more so – and AI will drive an increase in their quantity and quality.

  • byDavid Swan andColin Kruger
Banks,telcos to be quizzed at Senate hearing into Optus outage

Banks,telcos to be quizzed at Senate hearing into Optus outage

Whoever is appointed Optus’ next CEO will need years to rebuild the telco’s reputation,insiders say,as the Senate announces a second hearing into the mass outage.

  • byDavid Swan
‘Someone needs to be held to account’:Shareholders make history at this year’s AGM season

‘Someone needs to be held to account’:Shareholders make history at this year’s AGM season

With Jo Wright’s simple probe,she epitomised the disparity between working-class and corporate Australia.

  • bySumeyya Ilanbey
Customers to weigh in as Optus disruption comes under microscope

Customers to weigh in as Optus disruption comes under microscope

The government is calling on consumers and impacted businesses to have their say on the Optus outage that affected some 10 million Australians.

  • byDavid Swan