New Optus boss ready for fresh chapter after two rough years for telco

New Optus boss ready for fresh chapter after two rough years for telco

Eight days into his new role,Stephen Rue says Optus can move on from outages and a cyberattack.

  • byDavid Swan

Latest

Optus apologises for ‘unconscionable’ conduct

Optus apologises for ‘unconscionable’ conduct

The telco is being sued after it allegedly sold hundreds of its vulnerable customers services that they didn’t want or couldn’t afford.

  • byDavid Swan
Forget the ‘Yes’ slogan,Optus. It’s a big ‘No’ from the ACCC

Forget the ‘Yes’ slogan,Optus. It’s a big ‘No’ from the ACCC

The telco has joined the ignominious list of companies doing the wrong thing in their treatment of Indigenous Australians.

  • byElizabeth Knight
Telcos in talks to roll out ‘SMS on steroids’

Telcos in talks to roll out ‘SMS on steroids’

Telstra,Optus and TPG are in talks to implement an SMS replacement that could slash the rate of spam messages.

  • byDavid Swan
Warnings for older mobile phones,medical devices as 3G shuts down

Warnings for older mobile phones,medical devices as 3G shuts down

Tens of thousands of older mobile phones and other devices will cease to work from Monday,when the nation’s 3G network is finally shuttered.

  • byMary Ward
Phone towers tumble in ‘incredibly dangerous’ spate of attacks

Phone towers tumble in ‘incredibly dangerous’ spate of attacks

In acts similar to those linked to anti-5G conspiracy theories,vandals have tampered with towers and put lives at risk.

  • byCatherine Naylor
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The Sydney suburbs where 5G struggles – and why reception bars lie

The Sydney suburbs where 5G struggles – and why reception bars lie

NSW is blighted by 4000 mobile black spots,including one that seems to rob commuters of cellular data as trains cross the Sydney Harbour Bridge.

  • byAngus Dalton
Up to $50m fine for banks,telcos,social media firms in war on scams
Exclusive
Scams

Up to $50m fine for banks,telcos,social media firms in war on scams

Labor will give its financial watchdog new powers to force companies to compensate customers who lose money and to punish operators who don’t police their sites.

  • byDavid Crowe
Is the right-to-disconnect the start of a workplace revolution?

Is the right-to-disconnect the start of a workplace revolution?

The newly introduced legislation is not going to alter how we work overnight,but it might just be the start of a revolution.

  • byTim Duggan
The blurred lines leading to internet dropouts and rushed installations

The blurred lines leading to internet dropouts and rushed installations

Frustrated NBN customers have been left in a feedback loop,where no one is to blame when things go wrong.

  • byAngus Delaney
Mobile phones,3G and the coming sounds of silence in the bush
Tony Wright’s Column
Regional Australia

Mobile phones,3G and the coming sounds of silence in the bush

The approaching closure of the 3G telecommunications service means an unknown number of mobile users will no longer be able to connect with emergency services.

  • byTony Wright