Will customers stomach higher prices from Telstra?

Will customers stomach higher prices from Telstra?

Mobile phone plan prices are likely to rise following Telstra’s announcement to revamp its pricing structure,but not everyone is convinced that its customers will stick around.

  • byDavid Swan

Latest

Why Telstra needs to sack 10 per cent of its workforce
Opinion
Opinion

Why Telstra needs to sack 10 per cent of its workforce

The good news for chief executive Vicki Brady is that the mobile division continues to motor on nicely. She needs this motor to purr like a kitten.

  • byElizabeth Knight
Telstra culls workforce to keep lid on costs

Telstra culls workforce to keep lid on costs

Chief executive Vicki Brady says the cull will affect 2800 jobs and save the company $350 million.

  • byDavid Swan
Optus desperately needs a reset. Here’s what comes next

Optus desperately needs a reset. Here’s what comes next

Australia’s second-largest telco is priming for a much-needed reboot after suffering the nation’s worst data breaches and telecommunications outages.

  • byDavid Swan
Optus appoints NBN boss as chief executive six months after outage

Optus appoints NBN boss as chief executive six months after outage

After nearly a decade at NBN Co,Stephen Rue will take on the job of repairing Optus’ reputation.

  • byDavid Swan
Government pledges triple-zero reforms after Optus outage

Government pledges triple-zero reforms after Optus outage

Communications minister Michelle Rowland says she will accept all recommendations from a review into the effect of last year’s national Optus outage on the triple-zero system after lives were put at risk.

  • byDavid Swan
Advertisement
Telstra lifts lid on ‘unacceptable’ triple-zero outage

Telstra lifts lid on ‘unacceptable’ triple-zero outage

CEO Vicki Brady says basic errors were behind the outage that left more than 100 Australians unable to contact triple zero,including one man who passed away.

  • byDavid Swan
Concerns for triple-zero services amid 3G shutdown

Concerns for triple-zero services amid 3G shutdown

The government has written to the chief executives of Telstra,Optus and TPG amid fears nearly 1 million Australians may be left unable to contact triple zero.

  • byDavid Swan
Singtel surges after report of $16 billion Optus sale talks

Singtel surges after report of $16 billion Optus sale talks

Singapore’s largest carrier gained as much as 4.2 per cent before it was suspended from trading pending an announcement.

Optus’ network boss quits four months after outage
Exclusive
Optus

Optus’ network boss quits four months after outage

The departure comes after an outage that affected 10 million customers,and while the company is still scrambling to find a new CEO.

  • byDavid Swan
ACCC cracks down on fake specials,dodgy online claims amid cost of living pressures

ACCC cracks down on fake specials,dodgy online claims amid cost of living pressures

The chair of the competition and consumer watchdog has put supermarkets,airlines,banks,telcos,ecommerce players and digital platforms on notice.

  • byJessica Yun