The company has apologised after more than 200,000 customers were left at risk because it failed to upload information to a database used by emergency services.
Telstra,TPG and Optus are on a rare unity ticket fighting against proposed changes they say will lead to more SMS scams.
Telstra says it has been grappling with unprecedented demand from Taylor Swift fans as the telco prepares to announce new network features at Mobile World Congress this week.
Telstra won’t be lucky enough to see its rival telco trip up again in the near future,so it’s unlikely to get any more free kicks for its mobiles business.
Boss Vicki Brady has lauded the telco’s mobile growth but says some parts of the business are “clearly a long way from where we need them to be”.
The company’s losses have ballooned,but NBN Co says that’s all part of the plan as Australians increasingly upgrade to ultra-fast broadband plans.
Ombudsman Cynthia Gebert says the company’s offers of free data was cold comfort for many Optus customers,especially those who couldn’t call triple-zero.
In a development the communications minister calls “deeply disturbing”,Optus says more than 10 times the number of emergency calls than it initially claimed failed to connect during the November 8 outage.
Whoever is appointed Optus’ next CEO will need years to rebuild the telco’s reputation,insiders say,as the Senate announces a second hearing into the mass outage.
For the first time,a NSW government index allows residents to gauge the best and worst suburbs for digital connectivity across the state.
Even better than Yellow Death.