Customers to weigh in as Optus disruption comes under microscope

Customers to weigh in as Optus disruption comes under microscope

The government is calling on consumers and impacted businesses to have their say on the Optus outage that affected some 10 million Australians.

  • byDavid Swan

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The lessons Australia’s CEOs are failing to learn

The lessons Australia’s CEOs are failing to learn

What remains surprising is how often companies and chief executives fail to learn lessons from past crises even though corporate Australia is littered with them.

  • byAnne Hyland
Paul O’Sullivan,‘the Godfather’ of Optus apologises for network outage

Paul O’Sullivan,‘the Godfather’ of Optus apologises for network outage

O’Sullivan,who has worked with Optus for three decades,said he won’t be following Kelly Bayer Rosmarin out the door,but the decision is Singtel’s to make.

  • byAnne Hyland
Optus’ year from hell raises questions for parent company Singtel
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Technology

Optus’ year from hell raises questions for parent company Singtel

There are calls for Singtel to consider selling Optus and make it an Australian owned and operated company,after two major crises in just over a year.

  • byDavid Swan
Will Gladys Berejiklian be Optus’ next CEO?

Will Gladys Berejiklian be Optus’ next CEO?

Last Friday’s Senate hearing had all the signs of a final act for Optus CEO Kelly Bayer Rosmarin,with all eyes now turning to her replacement.

  • byDavid Swan
Optus CEO Kelly Bayer Rosmarin resigns

Optus CEO Kelly Bayer Rosmarin resigns

The telco executive sensationally quit after presiding over two high-profile disasters in just over a year.

  • byDavid Swan
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Optus in corporate communications shake-up after outage

Optus in corporate communications shake-up after outage

The telco is desperate to hit reset after its executives were widely criticised for their handling of a network meltdown.

  • byDavid Swan
Netanyahu says command centre found at Al Shifa;phone blackout halts aid

Netanyahu says command centre found at Al Shifa;phone blackout halts aid

The Israeli prime minister has given an interview to CBS in the US saying “of course” he has proof of Hamas’ alleged use of the hospital for war purposes.

  • byNidal al-Mughrabi andAri Rabinovitch
Optus CEO dodges resignation questions after outage

Optus CEO dodges resignation questions after outage

Kelly Bayer Rosmarin has sidestepped questions about her future in a fiery two-hour Senate hearing into last week’s mass outage.

  • byDavid Swan andSumeyya Ilanbey
Optus outage sounds alarm for all telcos
Analysis
Analysis

Optus outage sounds alarm for all telcos

Optus’ latest failure will get its rivals looking over their shoulders as the implications threaten to spill over well beyond the immediate future of the telco’s embattled boss Kelly Bayer Rosmarin.

  • byDavid Swan
Optus Senate inquiry as it happened:Kelly Bayer Rosmarin admits telco’s performance during outage was ‘not acceptable’

Optus Senate inquiry as it happened:Kelly Bayer Rosmarin admits telco’s performance during outage was ‘not acceptable’

Optus chief executive Kelly Bayer Rosmarin is defending her leadership publicly this morning after two high-profile disasters within 13 months.

  • byDavid Swan,Sumeyya Ilanbey andBen Grubb