Telstra will reward its shareholders with an increase in its half-year dividend after growth in the mobile business and the acquisition of Digicel Pacific boosted profits.
The Australian Communications and Media Authority has found that Telstra failed to respond to hundreds of calls for help and information about registering for priority assistance,putting some of its most vulnerable customers at risk.
In its submission to a parliamentary inquiry,the NSW government said some people in the state subscribed to two mobile service providers and had two mobile numbers to maintain coverage.
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Australian Competition and Consumer commissioner Liza Carver said while there were “some benefits”,the deal would ultimately hurt consumers.
As Telstra waits to anoint its next chair,its new CEO Vicky Brady is facing her first big test on how she structures and executes a 49.9 per cent sale of the telco’s infrastructure arm.
Telstra said a “misalignment of databases” rather than hacking was responsible for the breach,the latest large-scale privacy breach to strike big Australian companies.
The ACCC has accused Telstra of neglecting to notify 8897 customers of a reduction in NBN upload speeds and failing to lower their charges accordingly.
New Telstra payphones are coming to inner Sydney streets,with Wi-Fi and USB chargers,but they’ll be much bigger.
A group of film production giants including Roadshow,Disney and Netflix have launched fresh court action against Australian telcos as consumers flock back to pirate sites.
The telco has reduced the amount of time it will hold on to sensitive customer data as it continues to tackle an avalanche of scams and unwanted emails each month.