To suggest that the airline’s settlement over the ghost flights matter makes Qantas a trustworthy company is to be wilfully blind to its recent history.
The airline admitted it misled consumers by advertising tens of thousands of “ghost flights”. Here’s everything we know about what affected customers will get.
Vanessa Hudson has taken on the Herculean task of trying to restore the relationship with Qantas customers and staff – and reweight the division of the spoils.
Qantas has added a third way to redeem frequent flyer points on flights. But will it make snagging a seat easier?
Qantas boss Vanessa Hudson has revealed the long-awaited revamp as part of the airline’s push to restore credibility with consumers.
If one were to write a report card,Vanessa Hudson would score well – but there is room for improvement.
A sharp decline in first-half profits was unveiled by Qantas boss Vanessa Hudson as the price of plane tickets fell and flight capacity increased.
Virgin’s new code share agreement means its 12 million frequent flyers will be able to claim points on 17 additional routes.
Not since the massive peso devaluation crisis of South America in the 1990s have we seen such a currency collapse.
Shareholder dissent can be traced to events since the airline disclosed a record $2.47 billion in underlying profit on August 23.
While Alan Joyce wasn’t too keen on the Qantas Revue,a variety show where the airline’s employees ribbed the higher ups,his successor is striking a different tone.