Rex has become the latest to discover just how difficult,if not impossible,it is to crack the Qantas/Virgin duopoly. But all may not be lost.
If the government wants to do better for consumers in a cost-of-living crisis it should talk less and act more and embark on reform of the airline industry that allows competition to flourish.
Vanessa Hudson says the demise of challenger airline Bonza highlights why the federal government needs to ensure the Australian aviation industry stays sustainable.
Less than 40 per cent of the complaints lodged about Australian airlines were addressed in 2023,with Virgin Australia copping the most heat and Qantas taking the longest to deal with issues.
The Australian sharemarket closed lower today after Wall Street struggled for direction ahead of a key US inflation report.
The Australian sharemarket slid on Tuesday,reflecting a mixed trading session on Wall Street after a US manufacturing report suggested its economy is slowing.
Virgin Australia’s outgoing boss Jayne Hrdlicka says the airline has fixed its on-time performance problems despite ongoing delivery issues at Boeing.
Australia’s biggest airlines are inching towards support for a customer ombudsman that would deal with passenger complaints and compensation claims.
Bonza has farewelled the first of its five seized aircraft as it sets off for less financially stricken pastures. Now,the company’s administrators turn to facing its 60,000 creditors and $100 million in unpaid debts.
Transport Minister Catherine King say it is clear Australia’s airlines are not delivering what passengers expect,as pressure mounts for greater consumer protections.
The latest escalation of an ongoing safety and pay dispute could wreak havoc on school holiday travellers if airlines do not amend their usual schedules.