Taylor Swift concert tickets soared on the secondary market.Credit:AP
Rival secondary ticketing platforms including Viagogo,Stubhub,Ticketfinders,The Ticket Merchant,Worldticketshop and Tixel are explicitly identified as not having received an allocation of tickets from the promoter,meaning tickets purchased from them cannot be guaranteed as legitimate.
Additionally,the promoter,Frontier,states it “cannot guarantee any ticket purchase made through any means other than Authorised Ticketing Agents (for example via Unauthorised Resellers or via websites such as eBay,Gumtree and social media Buy Swap Sell pages).”
Nonetheless,tickets to Swift’s Australian shows have already turned up on Viagogo,one of the world’s most notorious resellers. In 2019,the Federal Court found the Swiss-based company guilty of misleading conduct andimposed a $7 million penalty for breaches of the Australian Consumer Law.
There,seats for the Melbourne shows range from $1682 to more than $5890. In addition,those tickets carry significant transaction charges.
In the event a ticket bought through secondary sites other than that designated by the promoter is a duplicate,a fake or misplaced,purchasers have no right to a refund or replacement.